Store Support works collaboratively leveraging the knowledge of multiple departments across Slingshot to deliver delight and efficiently resolve store issues and inquiries.
All tickets should be submitted through the store support porta storesupport.slingshotedu.com. This way of contacting support provides the best features and functionality as the system allows you to see the status of and respond to tickets. Follow these guidelines and include the recommended information for the quickest possible response time.
In times when you are on-the-go or unable to access the portal, use the following email addresses (with the recommended information) as a ticket in the portal will automatically be created:
Store Support - storesupport@slingshotedu.com
Customer Support - support@slingshotedu.com
Course Material Receiving Support - receivingsupport@slingshotedu.com
Tech Support - techsupport@slingshotedu.com
GM Support - gmsupport@slingshotedu.com
For urgent requests, store managers are welcome to call the store support line (765) 677-1626 from 9:00am-5:30pm ET.